Customer Information
What do we do?
We supply Sky Digital Receivers througout Europe with or without a contract. We offer easy ordering, quick delivery and a complete guarantee. You can access a vast range of English language programming through one of these great digital receivers.
Safe Shopping Guarantee
Our Secure Shopping Guarantee protects you while you shop at www.susat.co.uk: You should never have to worry about your personal details getting into the wrong hands, so we guarantee that every transaction you make with us will be 100% secure.
Paying by Cheque or Postal Order
We are happy to accept cheques and postal orders. Please make all cheques payable to 'Susat Satellite'.
Paying by Credit/Debit Card
We accept Visa and MasterCard issued by most banks throughout the UK and Europe. You can safely enter your card account details via our secure server which encrypts all submitted information.
For security and fraud protection reasons, we verify all account information before goods are dispatched. VAT is included in our prices.
Shipping Information
We normally ship within 48 hours of receiving your order to destinations throughout the United Kingdom and Europe.
Our Delivery Company
Parcel Force is our carrier for all orders weighing less than 20 kilograms and they normally takes between 3 and 5 days to deliver. To ensure that your order has arrived at the correct destination, all Parcel Force shipments require a signature upon delivery.
Opening Hours
Our Sales and Customers Services departments are open:
Monday to Saturday 09:00 - 18:00
Due to the amount of e-mail we receive, it may take up to 24 hours to reply. However, you'll find that many questions can be quickly handled over the telephone so please feel free to call us on 0044 (0)208 317 4913
If you are calling from within the UK our low call telephone number is 0845 451 3133
Our Fax number is 0044 (0)208 855 9640
Webmaster
For any technical issues relating to this website, please contact our webmaster at Steadfast Software
Our knowledgeable sales and customer service staff are always happy to help.
Contact us:
Tel: 0044 (0)208 317 4914
Fax: 0044 (0)208 855 9640
email: Click here
